Policies

Customer Approval Before Shipping
A digital photo of the actual painting shall be emailed to the customer for approval before the actual shipment.

Why Buy at Oil Paintings Gallery?
90 Day Money Back Guarantee

Q: Can I return my painting if I don't like it?

A: Yes!

Q: How many days do I have to think it over?

A: You have 90 days from the purchase date to return the painting and get a full refund. This means you can receive the painting, hang it on your wall, and still return it if you aren't satisfied

Q: If I return my painting, do I get my money back?

A: Yes! You will get 100% of your money refunded immediately after the painting is returned. (Customer pays return delivery).


No restocking fees!
*Returned merchandise must be in the same condition as supplied. Canceling an order before it is supplied to the customer will result in an 8% charge to cover transaction fees.

Shipping Policies

Free shipping for North America.
50% Co-Pay by customer in shipping cost outside North America (worldwide).
We do not ship frames outside North America.

Disclimer

Our paintings are completely hand-painted. We do not use printers at all nor do we produce prints. We sell genuine, handcrafted painting reproductions, and therefore, they cannot be categorized as an exact, one to one, mirrored replica of the original painting. We cannot guarantee the exactness, because it contradicts the very nature of hand-painted artisan oil paintings. We can, however, guarantee that our artists work under tedious precision, integrity, and accuracy to step by step create a work of art that in every way possible reproduces the specified and original order of each customer. We ensure customer satisfaction by having each painting approved by its purchaser before it is shipped.

Privacy Policy

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form or phone number given on our website:
- See what data we have about you if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1 (800) 594-5191 / 1 (404) 625-3771 or via our contact form.



Free Shipping

Secure Payment

90 days moneyback guarantee

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