Q: Can I return my painting if I don't like it?
Q: How many days do I have to think it over?
A: You have 90 days from the purchase date to return the painting and get a full refund. This means you can receive the painting, hang it on your wall, and still return it if you aren't satisfied
Q: If I return my painting, do I get my money back?
A: Yes! You will get 100% of your money refunded immediately after the painting is returned. (Customer pays return delivery).
Free shipping for North America.
50% Co-Pay by customer in shipping cost outside North America (worldwide).
Our paintings are completely hand-painted. We do not use printers at all nor do we produce prints. We sell genuine, handcrafted painting reproductions, and therefore, they cannot be categorized as an exact, one to one, mirrored replica of the original painting. We cannot guarantee the exactness, because it contradicts the very nature of hand-painted artisan oil paintings. We can, however, guarantee that our artists work under tedious precision, integrity, and accuracy to step by step create a work of art that in every way possible reproduces the specified and original order of each customer. We ensure customer satisfaction by having each painting approved by its purchaser before it is shipped.
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We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
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We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
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Wherever we collect sensitive information (such as credit card data), that information is encrypted and securely transmitted to us. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
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